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2. How We Use Your Information

The information you provide may be used for the following purposes:

• Responding to assistance requests
• Coordinating support services for health essentials
• Connecting users with nearby volunteers or delivery assistance
• Communicating with users regarding their requests
• Improving website functionality and user experience
• Preventing misuse or fraudulent activity

We use the information only for service coordination and communication related to user requests.

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3. Communication Methods

Users may select their preferred communication method when submitting a request through our website.

These methods may include:

• WhatsApp
• SMS
• Telegram
• Signal

By submitting your contact information, you consent to being contacted through the selected communication method regarding your assistance request. Standard messaging or data charges may apply depending on your mobile carrier or messaging platform.

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4. Service Disclaimer

HealthKartZoon provides assistance coordination services designed to help individuals, particularly elderly users, access everyday health essentials more easily.

Important Notice:

• We do not provide medical advice, diagnosis, or treatment.
• We are not a pharmacy, medical provider, or healthcare institution.
• Any health-related products or services are obtained through independent third-party providers.

Users should consult licensed healthcare professionals for medical guidance.

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5. Volunteers and Assistance Network

In certain situations, we may connect users with nearby volunteers or delivery assistance personnel who help facilitate access to health essentials or everyday necessities.

These individuals operate independently, and HealthKartZoon does not guarantee service availability, delivery time, or outcomes.

Our role is limited to coordinating assistance based on submitted requests.

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6. Information Sharing

We do not sell, rent, or trade personal information to third parties.

However, information may be shared in limited circumstances when necessary to fulfill your request, including:

• Delivery assistance personnel
• Volunteer coordinators
• Service partners helping fulfill requests

All sharing occurs only when required to provide the requested service.

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7. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience on our website, analyze website traffic, and improve functionality. These may include:

• Analytics tools (e.g., Google Analytics)
• Website performance tracking
• Functional cookies for remembering user preferences

You can manage or disable cookies through your browser settings, but some features of the site may not function properly if cookies are disabled.

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8. Data Retention

We retain your personal information only as long as necessary to fulfill your requests and provide services. Typically, data is retained for up to one year unless required otherwise by law. After this period, information is securely deleted.

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9. User Rights

You have the following rights regarding your personal information:

• Request access to the information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Withdraw consent for data collection or communication

To exercise these rights, please contact us at Alexmarioshirish@gmail.com. We will respond promptly to your request.

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10. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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11. Third-Party Services

Our website may link to or use third-party services, including cloud forms, delivery partners, or analytics platforms. These third parties have their own privacy policies. We are not responsible for the practices or content of external websites.

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12. International Users

By using our website, you acknowledge that your data may be processed in countries with different privacy laws. We strive to comply with applicable regulations, including GDPR and CCPA, where relevant.

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13. Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of our website after changes indicates your acceptance of the updated policy.

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14. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, you may contact us at:
Alex Mario
Email: Alexmarioshirish@gmail.com